Hi [hl][Name][/hl]

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I hope you’re doing well.

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I just wanted to follow up on our conversation about your service costs. I’ve tried to reach you a couple of times since then, and I’d really like the opportunity to go through things with you.

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As I haven’t yet received confirmation, your agreement will remain on its current pricing and terms for now.

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I’ve saved the offer of [hl][Insert Offer Details][/hl] on your account, so if you’d like me to apply it, just confirm in writing and I’ll take care of the rest.

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I’ve also completed a recent sound check and can confirm your current audio is still playing correctly.

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If you’d like to review your agreement further or update your content, please contact me directly or your Account Manager, [hl][XX][/hl], at [hl][XX@phmg.com][/hl].

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Kind regards,
[hl][Name][/hl]

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