Hi [hl][Client Name][/hl]

‍

Thank you again for the constructive conversation, I appreciate the openness in working through this together.

‍

As discussed, I’ve outlined the proposed way forward below so you have a clear view of how we can move ahead in a commercially balanced way while preserving the strategic and creative groundwork already developed.

‍

Proposed next steps:

• [hl][Insert agreed commercial structure /revised pricing / credits or adjustments][/hl]
• [hl][Insert implementation approach or revised timeline][/hl]
• [hl][Insert agreed service enhancements or next steps][/hl]

‍

The aim here is to keep things moving and ensure everything we’ve worked on continues towards a strong, consistent caller experience once live.

‍

If this aligns with your expectations, I can coordinate with your Implementation Manager to move things forward.

‍

If you’d like to talk anything through or fine-tune any details, I’m happy to jump on a quick call.

‍

Many thanks
[hl][CSD Name][/hl]

‍