Hi [hl][Name][/hl]

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It was great to speak with you earlier, thank you again for your time. I’ve attached your original signed agreement for you. I’m here if you’d like to go through anything or if any questions come up.

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I wanted to clarify how our continuous licensing structure works and the reasoning behind it. It’s included to make sure there’s always a valid licence in place while your organisation is using our productions, so your cover doesn’t lapse if a renewal date is missed.

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We want to make sure your business connects with customers in a memorable way and can continue to deliver a distinctive audio and messaging experience that represents your brand and speaks to your audience.  

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That said, my priority is making sure the service still works for your current needs.

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We structure our service with a monthly payment model, helping to spread costs and keep the subscription both manageable and affordable for your business. 

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Although your agreement is active until [hl][Date][/hl], it would be great to review your account and see whether we can shape a package and cost that supports your setup going forward.

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Are you available on [hl][Day][/hl] at [hl][Time][/hl] for a quick review? If not, I’m happy to arrange a time that works better for you.

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Kind regards
[hl][Name][/hl]

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