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Client Journeys

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CS: New Client Activation

CS: Retention

CS: Engagement

CS: SFI

CS: Add-Ons

CS: Risk

Sales: MDE

Sales: Confirmer

Sales: BDM

CTS: Onboarding

CTS: End Journey

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label

Audio Branding
Brand Sound
Brand Sound Pro
Brand Sound Track
Brand Symphony
Caller Edge
Caller Essentials
Caller Experience
Caller Optimisation
CCE
Client Portal
Cloud Connect
Constant Contact
Copy Suite
Directed Voice Session
GoTo
Internal
Multi-language
Voiceover Suite
Voice Pro
Zuora

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results

Territory

Email stage

Email name

Subject line

Touch level

Product

AUS

0

2FA Attempt

PHMG – 2FA Code Needed

Brand Sound

Australia

AUS

0

Tech Enquiry Client Internal IT Team

PHMG – Phone system details required

Brand Sound

Australia

AUS

0

Tech Enquiry to Maintainer

PHMG – CLIENT NAME: Phone system details required

Brand Sound

Australia

AUS

0

Audio Toolkit Delivery

PHMG – Your Audio Toolkit

High

Brand Sound

Australia

AUS

0

Directed Voice Session

PHMG – Your Directed Voice Session: Details inside

High

Brand Sound

Australia

AUS

0

Directed Voice Session Reminder

PHMG – Coming up: Your Directed Voice Session

High

Brand Sound

Australia

IRE

0

Audio Toolkit Delivery

PHMG – Your Audio Toolkit

High

Brand Sound

Ireland

IRE

0

Directed Voice Session

PHMG – Your Directed Voice Session: Details inside

High

Brand Sound

Ireland

IRE

0

Directed Voice Session Reminder

PHMG – Coming up: Your Directed Voice Session

High

Brand Sound

Ireland

NA

0

Audio Toolkit Delivery

PHMG – Your Audio Toolkit

High

Brand Sound

North America

NA

0

Directed Voice Session

PHMG – Your Directed Voice Session: Details inside

High

Brand Sound

North America

NA

0

Directed Voice Session Reminder

PHMG – Coming up: Your Directed Voice Session

High

Brand Sound

North America

NZ

0

Audio Toolkit Delivery

PHMG – Your Audio Toolkit

High

Brand Sound

New Zealand

NZ

0

Directed Voice Session

PHMG – Your Directed Voice Session: Details inside

High

Brand Sound

New Zealand

NZ

0

Directed Voice Session Reminder

PHMG – Coming up: Your Directed Voice Session

High

Brand Sound

New Zealand

UK

0

Audio Toolkit Delivery

PHMG – Your Audio Toolkit

High

Brand Sound

United Kingdom

UK

0

Directed Voice Session

PHMG – Your Directed Voice Session: Details inside

High

Brand Sound

United Kingdom

UK

0

Directed Voice Session Reminder

PHMG – Coming up: Your Directed Voice Session

High

Brand Sound

United Kingdom

IRE

0

2FA Attempt

PHMG – 2FA Code Needed

Brand Sound

Ireland

IRE

0

Tech Enquiry Client Internal IT Team

PHMG – Phone system details required

Brand Sound

Ireland

IRE

0

Tech Enquiry to Maintainer

PHMG – CLIENT NAME: Phone system details required

Brand Sound

Ireland

NA

0

2FA Attempt

PHMG – 2FA Code Needed

Brand Sound

North America

NA

0

Tech Enquiry Client Internal IT Team

PHMG – Phone system details required

Brand Sound

North America

NA

0

Tech Enquiry to Maintainer

PHMG – CLIENT NAME: Phone system details required

Brand Sound

North America

NZ

0

2FA Attempt

PHMG – 2FA Code Needed

Brand Sound

New Zealand

NZ

0

Tech Enquiry Client Internal IT Team

PHMG – Phone system details required

Brand Sound

New Zealand

NZ

0

Tech Enquiry to Maintainer

PHMG – CLIENT NAME: Phone system details required

Brand Sound

New Zealand

AUS

0

2FA Attempt

PHMG – 2FA Code Needed

Brand Sound Pro

Australia

AUS

0

Tech Enquiry Client Internal IT Team

PHMG – Phone system details required

Brand Sound Pro

Australia

AUS

0

Tech Enquiry to Maintainer

PHMG – CLIENT NAME: Phone system details required

Brand Sound Pro

Australia

AUS

0

Animated Sonic Logo

PHMG – Your Animated Sonic Logo is ready

High

Brand Sound Pro

Australia

AUS

0

Audio Toolkit Delivery

PHMG – Your Audio Toolkit

High

Brand Sound Pro

Australia

AUS

0

Directed Voice Session Invite

PHMG – Your Directed Voice Session: Details inside

High

Brand Sound Pro

Australia

AUS

0

Directed Voice Session Reminder

PHMG: Coming up – Your Directed Voice Session

High

Brand Sound Pro

Australia

IRE

0

Animated Sonic Logo

PHMG – Your Animated Sonic Logo is ready

High

Brand Sound Pro

Ireland

IRE

0

Audio Toolkit Delivery

PHMG – Your Audio Toolkit

High

Brand Sound Pro

Ireland

IRE

0

Directed Voice Session Invite

PHMG – Your Directed Voice Session: Details inside

High

Brand Sound Pro

Ireland

IRE

0

Directed Voice Session Reminder

PHMG: Coming up – Your Directed Voice Session

High

Brand Sound Pro

Ireland

NA

0

Animated Sonic Logo

PHMG – Your Animated Sonic Logo is ready

High

Brand Sound Pro

North America

NA

0

Audio Toolkit Delivery

PHMG – Your Audio Toolkit

High

Brand Sound Pro

North America

NA

0

Directed Voice Session Invite

PHMG – Your Directed Voice Session: Details inside

High

Brand Sound Pro

North America

NA

0

Directed Voice Session Reminder

PHMG: Coming up – Your Directed Voice Session

High

Brand Sound Pro

North America

NZ

0

Animated Sonic Logo

PHMG – Your Animated Sonic Logo is ready

High

Brand Sound Pro

New Zealand

NZ

0

Audio Toolkit Delivery

PHMG – Your Audio Toolkit

High

Brand Sound Pro

New Zealand

NZ

0

Directed Voice Session Invite

PHMG – Your Directed Voice Session: Details inside

High

Brand Sound Pro

New Zealand

NZ

0

Directed Voice Session Reminder

PHMG: Coming up – Your Directed Voice Session

High

Brand Sound Pro

New Zealand

UK

0

Animated Sonic Logo

PHMG – Your Animated Sonic Logo is ready

High

Brand Sound Pro

United Kingdom

UK

0

Audio Toolkit Delivery

PHMG – Your Audio Toolkit

High

Brand Sound Pro

United Kingdom

UK

0

Directed Voice Session Invite

PHMG – Your Directed Voice Session: Details inside

High

Brand Sound Pro

United Kingdom

UK

0

Directed Voice Session Reminder

PHMG: Coming up – Your Directed Voice Session

High

Brand Sound Pro

United Kingdom

IRE

0

2FA Attempt

PHMG – 2FA Code Needed

Brand Sound Pro

Ireland

IRE

0

Tech Enquiry Client Internal IT Team

PHMG – Phone system details required

Brand Sound Pro

Ireland

IRE

0

Tech Enquiry to Maintainer

PHMG – CLIENT NAME: Phone system details required

Brand Sound Pro

Ireland

NA

0

2FA Attempt

PHMG – 2FA Code Needed

Brand Sound Pro

North America

NA

0

Tech Enquiry Client Internal IT Team

PHMG – Phone system details required

Brand Sound Pro

North America

NA

0

Tech Enquiry to Maintainer

PHMG – CLIENT NAME: Phone system details required

Brand Sound Pro

North America

NZ

0

2FA Attempt

PHMG – 2FA Code Needed

Brand Sound Pro

New Zealand

NZ

0

Tech Enquiry Client Internal IT Team

PHMG – Phone system details required

Brand Sound Pro

New Zealand

NZ

0

Tech Enquiry to Maintainer

PHMG – CLIENT NAME: Phone system details required

Brand Sound Pro

New Zealand

UK

0

2FA Attempt

PHMG – 2FA Code Needed

Brand Sound Pro

United Kingdom

UK

0

Tech Enquiry Client Internal IT Team

PHMG – Phone system details required

Brand Sound Pro

United Kingdom

UK

0

Tech Enquiry to Maintainer

PHMG – CLIENT NAME: Phone system details required

Brand Sound Pro

United Kingdom

UK

0

2FA Attempt

PHMG – 2FA Code Needed

Brand Sound

United Kingdom

UK

0

Tech Enquiry Client Internal IT Team

PHMG – Phone system details required

Brand Sound

United Kingdom

UK

0

Tech Enquiry to Maintainer

PHMG – CLIENT NAME: Phone system details required

Brand Sound

United Kingdom

AUS

0

2FA Attempt

PHMG – 2FA Code Needed

Brand Symphony

Australia

AUS

0

Tech Enquiry Client Internal IT Team

PHMG – Phone system details required

Brand Symphony

Australia

AUS

0

Tech Enquiry to Maintainer

PHMG – CLIENT NAME: Phone system details required

Brand Symphony

Australia

AUS

0

Animated Sonic Logo

PHMG – Your Animated Sonic Logo is ready

High

Brand Symphony

Australia

AUS

0

Audio Toolkit Delivery

PHMG – Your Audio Toolkit

High

Brand Symphony

Australia

AUS

0

Directed Voice Session Invite

PHMG – Your Directed Voice Session: Details inside

High

Brand Symphony

Australia

AUS

0

Directed Voice Session Reminder

PHMG – Coming up: Your Directed Voice Session

High

Brand Symphony

Australia

IRE

0

Animated Sonic Logo

PHMG – Your Animated Sonic Logo is ready

High

Brand Symphony

Ireland

IRE

0

Audio Toolkit Delivery

PHMG – Your Audio Toolkit

High

Brand Symphony

Ireland

IRE

0

Directed Voice Session Invite

PHMG – Your Directed Voice Session: Details inside

High

Brand Symphony

Ireland

IRE

0

Directed Voice Session Reminder

PHMG – Coming up: Your Directed Voice Session

High

Brand Symphony

Ireland

NA

0

Animated Sonic Logo

PHMG – Your Animated Sonic Logo is ready

High

Brand Symphony

North America

NA

0

Audio Toolkit Delivery

PHMG – Your Audio Toolkit

High

Brand Symphony

North America

NA

0

Directed Voice Session Invite

PHMG – Your Directed Voice Session: Details inside

High

Brand Symphony

North America

NA

0

Directed Voice Session Reminder

PHMG – Coming up: Your Directed Voice Session

High

Brand Symphony

North America

NZ

0

Animated Sonic Logo

PHMG – Your Animated Sonic Logo is ready

High

Brand Symphony

New Zealand

NZ

0

Audio Toolkit Delivery

PHMG – Your Audio Toolkit

High

Brand Symphony

New Zealand

NZ

0

Directed Voice Session Invite

PHMG – Your Directed Voice Session: Details inside

High

Brand Symphony

New Zealand

NZ

0

Directed Voice Session Reminder

PHMG – Coming up: Your Directed Voice Session

High

Brand Symphony

New Zealand

UK

0

Animated Sonic Logo

PHMG – Your Animated Sonic Logo is ready

High

Brand Symphony

United Kingdom

UK

0

Audio Toolkit Delivery

PHMG – Your Audio Toolkit

High

Brand Symphony

United Kingdom

UK

0

Directed Voice Session Invite

PHMG – Your Directed Voice Session: Details inside

High

Brand Symphony

United Kingdom

UK

0

Directed Voice Session Reminder

PHMG – Coming up: Your Directed Voice Session

High

Brand Symphony

United Kingdom

IRE

0

2FA Attempt

PHMG – 2FA Code Needed

Brand Symphony

Ireland

IRE

0

Tech Enquiry Client Internal IT Team

PHMG – Phone system details required

Brand Symphony

Ireland

IRE

0

Tech Enquiry to Maintainer

PHMG – CLIENT NAME: Phone system details required

Brand Symphony

Ireland

NA

0

2FA Attempt

PHMG – 2FA Code Needed

Brand Symphony

North America

NA

0

Tech Enquiry Client Internal IT Team

PHMG – Phone system details required

Brand Symphony

North America

NA

0

Tech Enquiry to Maintainer

PHMG – CLIENT NAME: Phone system details required

Brand Symphony

North America

NZ

0

2FA Attempt

PHMG – 2FA Code Needed

Brand Symphony

New Zealand

NZ

0

Tech Enquiry Client Internal IT Team

PHMG – Phone system details required

Brand Symphony

New Zealand

NZ

0

Tech Enquiry to Maintainer

PHMG – CLIENT NAME: Phone system details required

Brand Symphony

New Zealand

UK

0

2FA Attempt

PHMG – 2FA Code Needed

Brand Symphony

United Kingdom

UK

0

Tech Enquiry Client Internal IT Team

PHMG – Phone system details required

Brand Symphony

United Kingdom

UK

0

Tech Enquiry to Maintainer

PHMG – CLIENT NAME: Phone system details required

Brand Symphony

United Kingdom

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