Client Journeys

All

CS: New Client Activation

CS: Retention

CS: Engagement

CS: SFI

CS: Add-Ons

CS: Risk

Sales: MDE

Sales: Confirmer

Sales: BDM

CTS: Onboarding

CTS: End Journey

Credit Control

Back to client journeys

Client Services:
New Client Activation

label

label

Audio Branding
Brand Sound
Brand Sound Pro
Brand Sound Track
Brand Symphony
Caller Edge
Caller Essentials
Caller Experience
Caller Optimisation
CCE
Client Portal
Cloud Connect
Constant Contact
Copy Suite
Directed Voice Session
GoTo
Internal
Multi-language
Voiceover Suite
Voice Pro
Zuora

00

results

Territory

Email stage

Email name

Subject line

Touch level

Product

NA

0

Audio Toolkit Delivery

PHMG – Your Audio Toolkit

High

Brand Sound Pro

North America

Your new clips are ready

NA

0

Directed Voice Session Invite

PHMG – Your Directed Voice Session: Details inside

High

Brand Sound Pro

North America

Now your script gets a voice

NA

0

Solution Proposal

Introducing Complete Caller Experience

High

Brand Sound Pro

North America

Your solution proposal is ready

NA

0

CCE Completion

PHMG: Your new, improved phone system

High

Brand Sound Pro

Includes CCE

North America

Your Complete Caller Experience is now live

NA

0

Directed Voice Session

PHMG – Your Directed Voice Session: Details inside

High

Brand Sound

North America

Now your script gets a voice

NA

0

Directed Voice Session Reminder

PHMG – Coming up: Your Directed Voice Session

High

Brand Sound

North America

And we’re rolling…

NA

0

Directed Voice Session Reminder

PHMG: Coming up – Your Directed Voice Session

High

Brand Sound Pro

North America

Shaping your brand voice

NA

0

Audio Toolkit Delivery

PHMG – Your Audio Toolkit

High

Brand Symphony

North America

Your new clips are ready

NA

0

Animated Sonic Logo

PHMG – Your Animated Sonic Logo is ready

High

Brand Symphony

North America

Your animated sonic logo is ready

NA

0

Animated Sonic Logo

PHMG – Your Animated Sonic Logo is ready

High

Brand Sound Pro

North America

Your animated sonic logo is ready

NA

0

Audio Toolkit Delivery

PHMG – Your Audio Toolkit

High

Brand Sound

North America

Your new clips are ready

NA

0

Directed Voice Session Invite

PHMG – Your Directed Voice Session: Details inside

High

Brand Symphony

North America

Studio Time

NA

0

Directed Voice Session Reminder

PHMG – Coming up: Your Directed Voice Session

High

Brand Symphony

North America

It’s almost time

UK

0

Directed Voice Session

PHMG – Your Directed Voice Session: Details inside

High

Brand Sound

United Kingdom

Now your script gets a voice

NZ

0

Directed Voice Session

PHMG – Your Directed Voice Session: Details inside

High

Brand Sound

New Zealand

Now your script gets a voice

UK

0

Directed Voice Session Reminder

PHMG – Coming up: Your Directed Voice Session

High

Brand Sound

United Kingdom

And we’re rolling…

NZ

0

Directed Voice Session Reminder

PHMG – Coming up: Your Directed Voice Session

High

Brand Sound

New Zealand

And we’re rolling…

UK

0

Animated Sonic Logo

PHMG – Your Animated Sonic Logo is ready

High

Brand Sound Pro

United Kingdom

Your animated sonic logo is ready

NZ

0

Animated Sonic Logo

PHMG – Your Animated Sonic Logo is ready

High

Brand Sound Pro

New Zealand

Your animated sonic logo is ready

UK

0

Audio Toolkit Delivery

PHMG – Your Audio Toolkit

High

Brand Sound Pro

United Kingdom

Your new clips are ready

NZ

0

Audio Toolkit Delivery

PHMG – Your Audio Toolkit

High

Brand Sound Pro

New Zealand

Your new clips are ready

UK

0

Directed Voice Session Invite

PHMG – Your Directed Voice Session: Details inside

High

Brand Sound Pro

United Kingdom

Now your script gets a voice

NZ

0

Directed Voice Session Invite

PHMG – Your Directed Voice Session: Details inside

High

Brand Sound Pro

New Zealand

Now your script gets a voice

UK

0

Directed Voice Session Reminder

PHMG: Coming up – Your Directed Voice Session

High

Brand Sound Pro

United Kingdom

Shaping your brand voice

NZ

0

Directed Voice Session Reminder

PHMG: Coming up – Your Directed Voice Session

High

Brand Sound Pro

New Zealand

Shaping your brand voice

UK

0

Animated Sonic Logo

PHMG – Your Animated Sonic Logo is ready

High

Brand Symphony

United Kingdom

Your animated sonic logo is ready

NZ

0

Animated Sonic Logo

PHMG – Your Animated Sonic Logo is ready

High

Brand Symphony

New Zealand

Your animated sonic logo is ready

UK

0

Audio Toolkit Delivery

PHMG – Your Audio Toolkit

High

Brand Symphony

United Kingdom

Your new clips are ready

NZ

0

Audio Toolkit Delivery

PHMG – Your Audio Toolkit

High

Brand Symphony

New Zealand

Your new clips are ready

UK

0

CCE Completion

PHMG: Your new, improved phone system

High

Brand Sound Pro

Includes CCE

United Kingdom

Your Complete Caller Experience is now live

NZ

0

CCE Completion

PHMG: Your new, improved phone system

High

Brand Sound Pro

Includes CCE

New Zealand

Your Complete Caller Experience is now live

UK

0

Solution Proposal

Introducing Complete Caller Experience

High

Brand Sound Pro

United Kingdom

NZ

0

Solution Proposal

Introducing Complete Caller Experience

High

Brand Sound Pro

New Zealand

Your solution proposal is ready

UK

0

Audio Toolkit Delivery

PHMG – Your Audio Toolkit

High

Brand Sound

United Kingdom

Your new clips are ready

NZ

0

Audio Toolkit Delivery

PHMG – Your Audio Toolkit

High

Brand Sound

New Zealand

Your new clips are ready

UK

0

Directed Voice Session Invite

PHMG – Your Directed Voice Session: Details inside

High

Brand Symphony

United Kingdom

Studio Time

NZ

0

Directed Voice Session Invite

PHMG – Your Directed Voice Session: Details inside

High

Brand Symphony

New Zealand

Studio Time

UK

0

Directed Voice Session Reminder

PHMG – Coming up: Your Directed Voice Session

High

Brand Symphony

United Kingdom

It’s almost time

NZ

0

Directed Voice Session Reminder

PHMG – Coming up: Your Directed Voice Session

High

Brand Symphony

New Zealand

It’s almost time

IRE

0

Directed Voice Session

PHMG – Your Directed Voice Session: Details inside

High

Brand Sound

Ireland

Now your script gets a voice

AUS

0

Directed Voice Session

PHMG – Your Directed Voice Session: Details inside

High

Brand Sound

Australia

Now your script gets a voice

IRE

0

Directed Voice Session Reminder

PHMG – Coming up: Your Directed Voice Session

High

Brand Sound

Ireland

And we’re rolling…

AUS

0

Directed Voice Session Reminder

PHMG – Coming up: Your Directed Voice Session

High

Brand Sound

Australia

And we’re rolling…

IRE

0

Animated Sonic Logo

PHMG – Your Animated Sonic Logo is ready

High

Brand Sound Pro

Ireland

Your animated sonic logo is ready

AUS

0

Animated Sonic Logo

PHMG – Your Animated Sonic Logo is ready

High

Brand Sound Pro

Australia

Your animated sonic logo is ready

IRE

0

Audio Toolkit Delivery

PHMG – Your Audio Toolkit

High

Brand Sound Pro

Ireland

Your new clips are ready

AUS

0

Audio Toolkit Delivery

PHMG – Your Audio Toolkit

High

Brand Sound Pro

Australia

Your new clips are ready

IRE

0

Directed Voice Session Invite

PHMG – Your Directed Voice Session: Details inside

High

Brand Sound Pro

Ireland

Now your script gets a voice

AUS

0

Directed Voice Session Invite

PHMG – Your Directed Voice Session: Details inside

High

Brand Sound Pro

Australia

Now your script gets a voice

IRE

0

Directed Voice Session Reminder

PHMG: Coming up – Your Directed Voice Session

High

Brand Sound Pro

Ireland

Shaping your brand voice

AUS

0

Directed Voice Session Reminder

PHMG: Coming up – Your Directed Voice Session

High

Brand Sound Pro

Australia

Shaping your brand voice

IRE

0

Animated Sonic Logo

PHMG – Your Animated Sonic Logo is ready

High

Brand Symphony

Ireland

Your animated sonic logo is ready

AUS

0

Animated Sonic Logo

PHMG – Your Animated Sonic Logo is ready

High

Brand Symphony

Australia

Your animated sonic logo is ready

IRE

0

Audio Toolkit Delivery

PHMG – Your Audio Toolkit

High

Brand Symphony

Ireland

Your new clips are ready

AUS

0

Audio Toolkit Delivery

PHMG – Your Audio Toolkit

High

Brand Symphony

Australia

Your new clips are ready

IRE

0

CCE Completion

PHMG: Your new, improved phone system

High

Brand Sound Pro

Includes CCE

Ireland

Your Complete Caller Experience is now live

AUS

0

CCE Completion

PHMG: Your new, improved phone system

High

Brand Sound Pro

Includes CCE

Australia

Your Complete Caller Experience is now live

IRE

0

Solution Proposal

Introducing Complete Caller Experience

High

Brand Sound Pro

Ireland

Your solution proposal is ready

AUS

0

Solution Proposal

Introducing Complete Caller Experience

High

Brand Sound Pro

Australia

Your solution proposal is ready

IRE

0

Audio Toolkit Delivery

PHMG – Your Audio Toolkit

High

Brand Sound

Ireland

Your new clips are ready

AUS

0

Audio Toolkit Delivery

PHMG – Your Audio Toolkit

High

Brand Sound

Australia

Your new clips are ready

IRE

0

Directed Voice Session Invite

PHMG – Your Directed Voice Session: Details inside

High

Brand Symphony

Ireland

Studio Time

AUS

0

Directed Voice Session Invite

PHMG – Your Directed Voice Session: Details inside

High

Brand Symphony

Australia

AUS

0

Directed Voice Session Reminder

PHMG – Coming up: Your Directed Voice Session

High

Brand Symphony

Australia

It’s almost time

IRE

0

Directed Voice Session Reminder

PHMG – Coming up: Your Directed Voice Session

High

Brand Symphony

Ireland

It’s almost time

NA

1.01

Welcome Call Invite

PHMG – Your Welcome Call: Details Inside

High

Brand Sound Pro

North America

A warm welcome

NA

1.01

Welcome Call Invite

PHMG – A quick hello from PHMG, then we'll get to work

High

Brand Sound

North America

Let’s get you set up

NA

1.01

Welcome Call Invite

PHMG – A quick hello from PHMG, then we'll get to work

Low

Brand Sound

North America

Let’s get you set up

NA

1.01

Welcome Call Invite

PHMG – A quick hello from PHMG, then we'll get to work

Low

Caller Edge

North America

Let’s get you set up

NA

1.01

Welcome Call Invite

PHMG – A quick hello from PHMG, then we'll get to work

High

Caller Edge

North America

Let’s get you set up

NA

1.01

Welcome Call Invite

PHMG – A quick hello from PHMG, then we'll get to work

Low

Caller Essentials

North America

Let’s get you set up

NA

1.01

Welcome Call Invite

PHMG – Your Welcome Call: Details Inside

High

Brand Symphony

North America

A warm welcome

UK

1.01

Welcome Call Invite

PHMG – A quick hello from PHMG, then we'll get to work

High

Brand Sound

United Kingdom

Let’s get you set up

NZ

1.01

Welcome Call Invite

PHMG – A quick hello from PHMG, then we'll get to work

High

Brand Sound

New Zealand

Let’s get you set up

UK

1.01

Welcome Call Invite

PHMG – A quick hello from PHMG, then we'll get to work

Low

Brand Sound

United Kingdom

Let’s get you set up

NZ

1.01

Welcome Call Invite

PHMG – A quick hello from PHMG, then we'll get to work

Low

Brand Sound

New Zealand

Let’s get you set up

UK

1.01

Welcome Call Invite

PHMG – Your Welcome Call: Details Inside

High

Brand Sound Pro

United Kingdom

A warm welcome

NZ

1.01

Welcome Call Invite

PHMG – Your Welcome Call: Details Inside

High

Brand Sound Pro

New Zealand

A warm welcome

UK

1.01

Welcome Call Invite

PHMG – Your Welcome Call: Details Inside

High

Brand Symphony

United Kingdom

A warm welcome

NZ

1.01

Welcome Call Invite

PHMG – Your Welcome Call: Details Inside

High

Brand Symphony

New Zealand

A warm welcome

UK

1.01

Welcome Call Invite

PHMG – A quick hello from PHMG, then we'll get to work

High

Caller Edge

United Kingdom

Let’s get you set up

NZ

1.01

Welcome Call Invite

PHMG – A quick hello from PHMG, then we'll get to work

High

Caller Edge

New Zealand

Let’s get you set up

UK

1.01

Welcome Call Invite

PHMG – A quick hello from PHMG, then we'll get to work

Low

Caller Edge

United Kingdom

Let’s get you set up

NZ

1.01

Welcome Call Invite

PHMG – A quick hello from PHMG, then we'll get to work

Low

Caller Edge

New Zealand

Let’s get you set up

UK

1.01

Welcome Call Invite

PHMG – A quick hello from PHMG, then we'll get to work

Low

Caller Essentials

United Kingdom

Let’s get you set up

NZ

1.01

Welcome Call Invite

PHMG – A quick hello from PHMG, then we'll get to work

Low

Caller Essentials

New Zealand

Let’s get you set up

IRE

1.01

Welcome Call Invite

PHMG – A quick hello from PHMG, then we'll get to work

High

Brand Sound

Ireland

Let’s get you set up

AUS

1.01

Welcome Call Invite

PHMG – A quick hello from PHMG, then we'll get to work

High

Brand Sound

Australia

Let’s get you set up

IRE

1.01

Welcome Call Invite

PHMG – A quick hello from PHMG, then we'll get to work

Low

Brand Sound

Ireland

Let’s get you set up

AUS

1.01

Welcome Call Invite

PHMG – A quick hello from PHMG, then we'll get to work

Low

Brand Sound

Australia

Let’s get you set up

IRE

1.01

Welcome Call Invite

PHMG – Your Welcome Call: Details Inside

High

Brand Sound Pro

Ireland

A warm welcome

AUS

1.01

Welcome Call Invite

PHMG – Your Welcome Call: Details Inside

High

Brand Sound Pro

Australia

A warm welcome

IRE

1.01

Welcome Call Invite

PHMG – Your Welcome Call: Details Inside

High

Brand Symphony

Ireland

A warm welcome

AUS

1.01

Welcome Call Invite

PHMG – Your Welcome Call: Details Inside

High

Brand Symphony

Australia

A warm welcome

IRE

1.01

Welcome Call Invite

PHMG – A quick hello from PHMG, then we'll get to work

High

Caller Edge

Ireland

Let’s get you set up

AUS

1.01

Welcome Call Invite

PHMG – A quick hello from PHMG, then we'll get to work

High

Caller Edge

Australia

Let’s get you set up

IRE

1.01

Welcome Call Invite

PHMG – A quick hello from PHMG, then we'll get to work

Low

Caller Edge

Ireland

Let’s get you set up

AUS

1.01

Welcome Call Invite

PHMG – A quick hello from PHMG, then we'll get to work

Low

Caller Edge

Australia

Let’s get you set up

IRE

1.01

Welcome Call Invite

PHMG – A quick hello from PHMG, then we'll get to work

Low

Caller Essentials

Ireland

Let’s get you set up

AUS

1.01

Welcome Call Invite

PHMG – A quick hello from PHMG, then we'll get to work

Low

Caller Essentials

Australia

Let’s get you set up

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