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CS: New Client Activation
CS: Retention
CS: Engagement
CS: SFI
CS: Add-Ons
CS: Risk
Sales: MDE
Sales: Confirmer
Sales: BDM
CTS: Onboarding
CTS: End Journey
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Client Journeys
label
results
Subject line
Touch level
Product
Welcome Call Invite
PHMG – A quick hello from PHMG, then we'll get to work
Low
Caller Essentials
Ireland
North America
New Zealand
United Kingdom
Initial Outreach - Cancellation Request
PHMG – Before you make a final decision
Audio Branding
Australia
CCE Consultation Missed
PHMG – Reschedule your Complete Caller Experience Consultation
High
Brand Sound Pro
Includes CCE
Welcome Call Reminder
PHMG – Next stop, your Welcome Call
Brand Sound
PHMG – Reminder: Your upcoming Welcome Call
PHMG – Reminder: Your Welcome Call
Brand Symphony
Caller Edge
CCE
Partnership Planning Session Missed
PHMG – Plan your year
Initial Outreach - Disengaged
PHMG – Let’s get this moving again
Welcome Call Missed
PHMG – Sorry we missed you, let’s reschedule
Canada
USA
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