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ACH Failed
Product
Zuora
Client Stage
Credit Control
Journey Point
3281
Territory
NA
Salesforce Folder
CreditControlNA
Salesforce Folder Path
NA > Credit Control
Email template status
Under Review
Dear (Customer Name),
We attempted to collect a payment of $xxx.xx on xx/xx/xxxx but unfortunately, the payment was not successful.
Reason: (Error message from bank)
Here are the details of the ACH we have on file:
Routing number: 28521475
Account number: ********1234
To update your ACH and ensure future payments are successful, please follow this secure link: [Insert HPP Link]
If you would like us to retry this payment or believe there is an issue with your account, please contact us and we can assist.
Thank you for your prompt attention, and for your continued business.
Kind regards
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