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Direct Debit Failed
Product
Zuora
Client Stage
Credit Control
Journey Point
3281
Territory
IRE
Salesforce Folder
CreditControlIRE
Salesforce Folder Path
IRE > Credit Control
Email template status
Under Review
Dear (Customer Name),
We attempted to collect a payment of €xxx.xx on xx/xx/xxxx, but unfortunately, the payment was not successful.
Reason: (Error message from bank)
Here are the details of the Direct Debit we have on file:
SWIFT/BIC: BOI364829
IBAN: ********1234
To update your Direct Debit and ensure future payments are successful, please follow this secure link: [Insert HPP Link]
If you would like us to retry this payment or believe there is an issue with your account, please contact us and we can assist.
Thank you for your prompt attention, and for your continued business.
Kind regards
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