Dear (Customer Name),

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We attempted to process a payment of €xxx on xx/xx/xxxx, but unfortunately, the payment was not successful.

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Error: Transaction declined.2 – Refused

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Here are the details of the credit card we have on file:

Status: DECLINED

Card: ************0000

Expiry: 03/2030

Type: Visa

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To update your payment method, you can:

• Add a new card using this secure link: (HPP Link)
• Call our Credit Control team at +44 161 609 0675 to provide updated card details.

If you prefer, you can also pay via Direct Debit (SEPA) in the future. Simply reply to this email, and we will send you a link to the Direct Debit form.

Thank you for your prompt attention to this matter, and for your continued business. If you have any questions, please don't hesitate to reach out.

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Kind regards