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Project Completion Handover
Product
Brand Sound
Touch level
High
Client Stage
CS - New Client Activation
Journey Point
4
Territory
AUS
Sent by
Implementation Account Manager
Salesforce Folder
BrandSoundHTAUS
Salesforce Folder Path
AUS > CS - New Client Activation (High Touch) > Brand Sound
Email template status
Under Review


Hi [hl][Client Name][/hl]
That’s a wrap! Your productions are now live and everything sounds great. So, what next?
First up, meet [hl][NEW ACCOUNT MANAGER FULL NAME][/hl], your long-term Account Manager. From here on, they’ll be your main point of contact and will be in touch soon to arrange a Partnership Planning Session.
Want to reach out before then? Book time here: [hl][ZOOM SCHEDULER LINK][/hl]
As discussed, [hl][INSERT SUMMARY OF WHAT PRODUCTS ARE LIVE][/hl].
[hl]Your package also includes the following assets, which your Account Manager can help you activate when the time is right:[/hl]
- [hl] Auto Attendant[/hl]
- [hl]On-Hold Marketing[/hl]
- [hl]Out of Hours Business[/hl]
- [hl]Voicemail[/hl]
- [hl]Audio Tool Kit[/hl]
- [hl]Directed Voice Session[/hl]
- [hl]Voiceover Suite[/hl]
- [hl]Sonic Logo[/hl]
We’re happy to pick these up whenever you’re ready, so please reach out as soon as possible.
Secondly, a quick reminder that all your invoices are stored and can be viewed via the Client Portal.
[hl]CCE SUPPORT[/hl]
[hl]Need help with your Complete Caller Experience service now it’s up and running? Our team is available any time. Just send any queries to 24-7@phmg.com for round-the-clock support.[/hl]
It’s been fantastic working with you at the start of what we hope to be a long, successful partnership. I look forward to seeing what you’ll achieve.
In the meantime, I’d love to hear your feedback on your experience so far in the form of a testimonial. Feel free to share whatever feels most relevant to you. This could be how we’ve supported your goals, any challenges we’ve helped overcome, or features you’ve particularly enjoyed.
Many thanks
[hl][IM NAME][/hl]