Hi [hl][Client Name][/hl]

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You’ve signed off your productions and everything’s sounding great. Now let’s see how they perform out in the wild.  

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We’ll be testing your new call flow on [hl][DATE][/hl] to check everything runs seamlessly across your touchpoints. You don’t need to do anything; we handle everything on our end. This will mean a flurry of calls from our teams, but please bear with us – it’s all part of the process.

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Thanks for your patience while we get things moving. I’ll be touch as soon as it’s ready to go.

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Many thanks

[hl][IM/AM NAME][/hl]