We have been working with PHMG for our phone messaging for the past few years and have found this has been a huge help to us in keeping our customers informed of upcoming offers and events. Their platform helped us overcome the challenge of keeping customers engaged while on hold during peak call times and helped reduce starting off calls on a negative tone, where customers might have felt they were waiting for any length of time to speak to someone. Working with their team is very easy for our team to help them manage campaigns and get new prompts recorded. We truly value the reliability and user-friendly approach of PHMG.