I engaged in a new process with PHMG to map out the calls and call flow that was occurring in our two offices. I asked them to design a flow that would best benefit the patient and staff. This was an incredibly efficient and productive process. I cannot say enough good things about the team and their responsiveness to my needs and requests. Without hesitation, I would recommend PHMG. In fact, I told my banker they should call PHMG and engage their services.