We had never considered a telephone voiceover service until we were approached by PHMG. Prior to this, we recently implemented MS Teams calls, and it was clear that our caller experience was lacking in professionalism and needed improvement.Getting started was simple. The team at PHMG scanned our website, and their copy writers came up with initial ideas for us to review and adjust. Since then, we update our messages quarterly. We always receive a reminder call to keep us on track, and I also have regular meetings with our account manager. The service has been seamless, and we are really pleased with the results. Our marketing has been elevated to another level, and most importantly, our caller experience has improved significantly, enhancing how we are perceived as a business.