Working with PHMG so far has been a fantastic experience. Our account manager is incredibly supportive, proactive and always an email away — especially during the launch of our new e-commerce website. They quickly organised a dynamic on-hold script that helped build excitement around the launch, which we now regularly update with new products and announcements. Along with a handful of other effective and informative scripts for our customers.One of the standout features of PHMG, for us, is their impressive range of voice actors. We were able to choose voices with local dialects and accents that resonate with our customer base, keeping everything perfectly in line with our brand identity. The whole process has been smooth, creative, and genuinely impactful for our customer communications.