We have worked with PHMG for a number of years now. From the very first meeting, it's always been a pleasure dealing with them, and they engage regularly with us to ensure they are meeting our needs. From writing scripts to providing voice-over options, they made providing our on-hold marketing easy and pleasurable to organise and impactful in its delivery. We love the regular prompts for updates and holiday message reminders, as in a busy business, it's so easy to forget. On-hold marketing is such an overlooked opportunity to get messages to your customers that they wouldn't ordinarily hear. From service messages, to making them aware of new products it's so much better than simple music playing. We recently changed our phone system, and the transition with PHMG was completely seamless. I would definitely recommend talking to PHMG to see how they can help build and support your brand."