Caller Edge - High Touch

Stage

Step

Name

Subject line

Territories

Sent by

Email type

Activation

1.1

Welcome Call Invite

PHMG: A quick hello from PHMG, then we'll get to work

Global

Implementation Account Manager

Header

Signed off

To Review

To Design

Activation

1.2

Welcome Call Reminder

PHMG: Next stop, your Welcome Call

Global

Implementation Account Manager

Header

Signed off

To Review

To Design

Activation

1.3

Welcome Call Missed

PHMG: Sorry we missed you, let’s reschedule

Global

Implementation Account Manager

Header

Signed off

To Review

To Design

Activation

1.4

Welcome Call Completion

PHMG: We’re on it: next steps from your Welcome Call

UK

AUS

Implementation Account Manager

Header

Signed off

To Review

To Design

Activation

1.4

Welcome Call Completion

PHMG: We’re on it: next steps from your Welcome Call

US

Implementation Account Manager

Header

Signed off

To Review

To Design

Activation

2.0

Script Delivery

PHMG: Scripts are in. Over to you.

Global

Implementation Account Manager

Header

Signed off

To Review

To Design

Activation

2.1

Music and Voice Delivery

PHMG: Your track’s ready, time for a listen

Global

Implementation Account Manager

Header

Signed off

To Review

To Design

Activation

2.2

Scripts Music and Voice Delivery

PHMG: Ready for the full preview?

Global

Implementation Account Manager

Header

Signed off

To Review

To Design

Activation

3.0

Production Delivery

PHMG: Your productions, ready for review

Global

Implementation Account Manager

Header

Signed off

To Review

To Design

Activation

4.0

Project Completion Handover

PHMG: Your audio is live. Here’s what's next

Global

Implementation Account Manager

Header

Signed off

To Review

To Design